For non-football fans, Andrey Arshavin is Russia’s most talented and flamboyant player, currently plying his trade with Arsenal. His talents on the pitch are there for all to see but a recent article in the Evening Standard highlighted his willingness to engage with his fans in a far more personal and human way than many (if not all) of his Premier League counterparts.

His official website is not the most cutting edge in terms of design and interactivity. There is no ‘real time’ features in the way of chat rooms, forums, or integration with social media. The questions in the ‘Ask Andrey’ section have been vetted and then written and posted on the site, so the authenticity could be questioned, plus some stuff may have been lost in translation!

Humanising Celebrity

However, the personal nature of the questions and answers shows a willingness to engage and give his fans a window into his life outside of football. The text in the header is a good mantra that many other athletes could adpopt,  “On the pages of this website you can learn a lot about me. Not only as a footballer, but as an ordinary person. I’d be glad if my website helps you to communicate with each other”

Give Mr Arshavin some better tools (Facebook, Twitter, live streams) and I reckon you could have a new web celebrity on our hands…check out Chad Ochocinco , the Cincinnati Bengals wide receiver , for the benchmark of what mega talented, ever so slightly insane, athletes can do with social media.

To non-fans, it may seem banal to want to know what colour Arshavin’s bath sponge is, his thoughts on extra terrestrial activity and body art….but to his fans, this is the type of stuff they want. You won’t get this type of content on a Sky Sports press conference or posted on the Aresenal official website and that is probably a good thing, but as a fan, this type of personnal connection is what creates a bond that is intrinsicly hard to break. The same goes for athletes who engage in an authentic manner on Twitter and Facebook – check out Shaq. Now compare that to what many of the Premier League footballers have allowed to happen to their pages on Facebook – Fernando Torres, Steven Gerrard and Wayne Rooney for example.

Personal Branding

These pages should not be used as ‘bear traps’ to move traffic to generic football news websites, they are a potentially golden piece of real estate for the players to build their personal brand – not just their professional one. Ignoring all the commercial possibilities which are flying out of the window for the players, their agents and their sponsors…. they can be used as a way to raise awareness for the good causes and charity work they do and be a trusted communication point for when things go pear shaped.

The real time web and democratization of content means that whether, these athletes like it or not, it is now impossible to ‘control’ the spread of information about them, good and bad. Ask John Terry, Ashley Cole or Tiger Woods. In the past, with a press gagging order in place, any runours would gradually vanish…not so anymore. Athletes are always going to find themselves in some kind of trouble during their careers (we wouldn’t want it any other way!) so creating a channel where you have a loyal group of engaged advocates who feel they know the person behind the celebrity can be a powerful tool when having to rebuild your personal brand.

Let me know in the comments any athletes you think are using social media for good, evil or nothing at all