Social video brings fans closer to brands

“Of all the amazing new technologies that are opening up possibilities to communicate and connect in the digital space, video is the one that holds the most promise” (Valeria Maltoni – Conversation Agent)

Human beings are visual creatures and the experiences we get from seeing someone or something is far deeper than reading text or hearing audio. The good news, is social media and the web in general is becoming more video friendly. It is easy to make videos, easy to upload them to sites with potentially millions of viewers and easy for those people to share them. With the search engines and advertisers now more interested in engagement levels and time and depth of a site visit, it is a bit of no brainer for media owners and brands to not harness this.

You hear online video and you think YouTube, and why not? There are over 400m people per month watching between 6-9 million channels! Impressive. Also, we have the social networks who have their own video upload platforms and streaming sites such as Ustream or JustinTV. A recent, and very interesting entrant is Vpype. I saw them in action at SMWF on Monday and think this has some real legs from a fan engagement perspective.

This is truly social video . Sure, you can watch a video on YouTube and comment on it or watch a live event or broadcast on Ustream (even with some nice social chat features running alongside) but the ability to run a live, unscripted, ‘meeting’ or ‘party’ with your friends or fans is a far more engaging and authentic proposition.

Features include:

–          Live chat alongside each video

–          Chat History and storage

–          Viral tools to promote broadcasts on Facebook and Twitter

Bring out the Celebrities

I think the real winners in this will be celebrities or brands who have a community of advocates such as bands, fashion designers and especially sports teams and athletes. The ability to provide an experience such as Vpype to fans, embedded into a platform where they are already investing a huge amount of their online time is one that they should be seriously looking at.

Too many media owners are still thinking they need to use this type of golden content as a way to drive traffic to their ‘official websites’ or require a two page registration form before you can access this good stuff. You don’t need to put your audience or fans in a headlock before giving them what they want! The tools are available to provide remarkable experiences outside of official sites and it will be interesting to see who starts putting some stakes in the ground and experimenting.

About author

Ed Hartigan
Ed Hartigan 15 posts

Ed has been involved in new media and emerging technologies since 2001 when he co-founded OnCampus and built it up to be the largest online publisher in the UK student market until leaving in 2008. Founder of Spearfish Labs, a communication company in 2010. We use the latest emerging and social technologies to help organisations of all shapes and sizes communicate better, internally and with their customers with a focus on the Sports & Entertainment industries and specialise in builidng programs that bring the clubs or athletes closer to the fans.

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