Our client – a top Premier League Football Team is expanding their Digital Media department again with a new Digital Operations Executive opportunity.

JOB PURPOSE

To support the overall activity of the department by assisting with all aspects of digital products and platforms including websites, apps and email service providers.

KEY RESPONSIBILITIES

• User of the Club’s website CMS platform to implement updates, new content, structure changes, bug fixes, SEO best practices and ad-hoc requests.
• User of the Club’s email service provider to build, test and deploy campaigns for a broad spectrum of Club communications including retail, insight and partners.
• Management of Digital Operations’ workflow calendar
• Assist in the delivery of the Club’s web display advertising implementation and schedule.
• User of the Club’s fan data infrastructure including personalisation.
• User Experience optimisation across web and app.
• Analyser of communications data including web analytics and post email campaign summaries.
• Continually improve and optimise digital marketing facets the Club utilises as well as implementing new technologies to progress and innovate.
• Assist in working with a number of internal departments and stakeholders to produce microsites and pages on-spec.

KEY RELATIONSHIPS

• Wider Marketing Team
• eCommerce Team
• Social Media / Comms Team
• Partnerships Team

 PERSON SPECIFICATION

PERSONAL ATTRIBUTES

• Values & respects others, builds relationships, collaborates
• Gets things done, delivers to highest of standards, takes responsibility
• Strong attention to detail, as well as analytical and numerical skills
• Highly motivated team player with good interpersonal skills
• Thrives working in a fast paced environment and to tight deadlines
• Highly organised, and able to prioritise workload and multitask effectively
• Genuine passion for digital and tech trends / innovation

SKILLS AND EXPERIENCE

• A degree in a relevant subject or equivalent industry experience
• Demonstrable experience within a relevant and fast paced environment
• Highly experienced Content Management System user
• Fluent in HTML & CSS
• Good Photoshop skills
• Good Google Analytics skills
• Some experience using Enterprise-level Email Service Providers
• Understanding of data and CRM
• Genuine passion for digital and tech trends / innovation
• JavaScript or similar would be an advantage but not essential