London based agency Synergy Sponsorship are looking for a Community Manager with a passion for creating social content strategy & ideas on behalf of brands.  Particular experience across Facebook and Twitter as well as other social platforms is required.

The role will work across a range of accounts and will suit someone who enjoys working in a dynamic and progressive environment. They should have a passion for sport as all communities involved will be sport based, at least in the short term.  This role reports directly into their Head of Digital.

To apply for this role or to find out more email christian.baker@synergy-sponsorship.com

Experience required:

The successful candidate must demonstrate:

• At least 2 years’ experience of community management
• The ability to come up with compelling content ideas.
• Passionate about sport and entertainment
• Strong verbal and written communication skills
• Enthusiastic and dynamic
• Curious about what makes people tick
• Ability to prioritise and manage multiple projects
• Passionate about consumer trends and insights
• A natural interest in social media
• An inquisitive, perfectionist and numeric mind-set
• Business savvy and able to work in a fast-paced client facing environment
• Good level of understanding of Microsoft Excel, PowerPoint and Word.
• Strong Photoshop and video editing skills would be highly advantageous
• Ideally some experience of using community management tools and/or software
• Excellent presentation skills
• Flexible and proactive with the ability to react quickly when the need arises
• Experience in sponsorship social media would be advantageous but not essential

Responsibilities: 

• Managing client social media communities and creating engaging copy and content (with support of design team) and interesting ways to get people talking about brands
• Managing client relationships and communications
• Manage multiple communities
• Creating tone of voice documents and detailed moderation guidelines
• Working with account teams to create engaging strategies
• Contributing to the creative process of developing topical content relevant for all managed communities
• Undertaking research through a variety of different tools and systems in order to deliver a compelling community insight, monitor social performance of content or provide the basis for Client reports on their community.
• Undertaking research into competitor communities
• Training, quality checking and managing outbound work
• Representing Synergy and its clients in a professional manner at all times